Support

We’re here to help.

Get support with login, calendars, notifications, profiles, and account requests.

Contact Us

We aim to respond to support requests within a reasonable period. Urgent security issues should include “Security” in the subject line.

For privacy or deletion requests, please do not include sensitive child information unless needed to identify your account.

♡Login helpSign in, approved devices, and account access.

□Calendar & eventsScheduling, sync, imports, and reminders.

⌁NotificationsSMS, reminders, and household alerts.

☰Profiles & permissionsParent controls, child profiles, and device approvals.

◇Account & billingAccount settings, privacy, and deletion.

Parents sign in with the email address linked to their household account.
Kids may use the Kids tab and PIN on an approved device, or ask a parent to approve the device.
Use Lock App / Switch Profile to change who is using the app without signing out of the family email account.
Use Sign out of email account only when you want to fully sign out of FCC on this device.

For deletion requests, visit the Delete Account page or contact support from the email associated with your FCC account.