Account

Delete Account.

We’re sorry to see you go. Follow the steps below to permanently delete your account and data.

Before you delete

  • Deleting your account is permanent and cannot be undone.
  • Support will confirm the scope of account and household data to remove. Security or legally required records may need separate retention.
  • Shared household data may also be removed from your household depending on account ownership and configuration.

How to delete your account

  1. Log in to your FCC account.
  2. Open Support Center and choose Account Deletion Request.
  3. Describe whether you want your account, household, or particular Onix sources removed, then submit the request. Support verifies ownership before processing it.

Need help?

If you cannot access your account, contact support at support@familycontrolcenter.com from the email address associated with your FCC account.

For your protection, we may need to verify account ownership before processing a deletion request.